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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Larry Bymers

Larry Bymers

September 27, 2025

5  out of  5
rating by Larry Bymers
"I added my daughter to my insurance which I thought might put me in the poor house with her being a new driver at 16 but Alex got me a great deal and he worked and worked to get my bill down where it was manageable for me so thank you State Farm you guys and gals are dope"
We responded:
"Thank you so much for the awesome review! I’m so glad to hear that Alex took great care of you!"
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Jules Dean

September 25, 2025

5  out of  5
rating by Jules Dean
"Courtney was extremely friendly and helpful, and made me feel very comfortable getting insurance with this agent."
We responded:
"Thank you, Jules! I'm happy to hear that Courtney made your experience comfortable and enjoyable. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
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Christine

September 24, 2025

5  out of  5
rating by Christine
"This office has excellent service, and everyone who works there goes above and beyond to make sure their customers are happy and understand what they're getting with their insurance. I also spoke to Courtney, and she was friendly and helped me with all my questions and concerns."
We responded:
"Thank you for your wonderful feedback, Christine! I'm happy to hear that our team, especially Courtney, was able to assist you effectively and make sure you felt informed and satisfied with your insurance. We’re committed to providing excellent service and are always here to help with any future questions or needs. Thanks for choosing us!"
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Bree Thomas

September 23, 2025

5  out of  5
rating by Bree Thomas
"Bonnie was super kind and helped me sort everything out with low stress"
We responded:
"Thank you, Bree! I'm happy to know that Bonnie was able to assist you with such kindness and ease. Our team is dedicated to making your experience as smooth as possible. If you need anything else, feel free to reach out!"
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John Mullins

September 8, 2025

5  out of  5
rating by John Mullins
"Amber Trott and Team at State Farm saved me over 100 dollars a month. They are the best in the great Northwest!"
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Ethel Robinson

August 22, 2025

5  out of  5
rating by Ethel Robinson
"I have always had a good rapport with the staff. Very helpful and informative. I recommend Amber Trott INS. Agency. Reputable. She took over my original agent and has done a great job. I moving from WA, and is sad I have to find an agent in the state I'm moving to. Will miss her and the staff."
We responded:
"Thank you, Ethel, for your kind words! I'm so happy to hear about your positive experiences with our team. We’ll certainly miss having you as part of our community. If you ever need assistance in the future, feel free to reach out. Safe travels with your move!"
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Schuyler Cole

August 22, 2025

5  out of  5
rating by Schuyler Cole
"Amazing and timely customer service. Bonnie helped to explain each coverage option so that I knew which decisions to make regarding my auto policy. Would definitely recommend!"
We responded:
"Thank you, Schuyler! I'm happy you had a great experience with our customer service. Bonnie is fantastic at making sure everything is clear and understandable. We appreciate your recommendation! If you need anything else, feel free to reach out."
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Dale L.

August 22, 2025

5  out of  5
rating by Dale L.
"BRAVO!!!! It was a wonderful experience working with both Stacie and Jake. Jake took time to explain all my coverages so I could understand. Both were friendly and helpful and caring. Great job to you both. Thank you. 😊"
We responded:
"Dale, thank you for your enthusiastic feedback! I'm happy to hear that Stacie and Jake made your experience so positive. They truly care about providing clear and friendly service. If you have any more questions or need assistance, feel free to reach out anytime!"
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Riley Skyfrost (Ri)

August 17, 2025

5  out of  5
rating by Riley Skyfrost (Ri)
"Went into the Good Neighbor Wearhouse and found Jacob! Thank you friend 🩷 you made the insurance process easy to understand and fun to do. I would highly recommend. PS... This is not the Jake, from State farm, that you're looking for 😉🤣"
We responded:
"Thank you, Riley! I'm so happy to hear that Jacob made your experience enjoyable and easy to understand. We appreciate your recommendation and your sense of humor! If you need anything else, feel free to reach out."
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J & J Katz

August 14, 2025

5  out of  5
rating by J & J Katz
"We raised our kiddo in the neighborhood with this agency, and finally becoming clients was the best move ever made! :-) The ads are all true, like good neighbors, State Farm has always been there and is going to keep hold of my family for the foreseeable future 😁✌️"
We responded:
"Thank you, J & J Katz! I'm so happy to hear that joining our State Farm family has been such a positive experience for you. It's wonderful to know that our commitment to being there for you and your family has made a difference. Let us know if there's anything else we can do for you!"
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Daniel Carleton

August 11, 2025

5  out of  5
rating by Daniel Carleton
"Very easy to work with and got me what I needed."
We responded:
"Thanks for your review, Daniel! I'm glad the process was easy for you and you got what you needed. If you have more questions or need help, just contact us anytime. Thanks for choosing us!"
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anita ki

August 7, 2025

5  out of  5
rating by anita ki
"Bonnie is professional,she goes above and beyond to help her customers. She got the best auto/ home insurance deals around here. Recommended 100%"
We responded:
"Thank you, Anita! I'm happy to hear that Bonnie's dedication and professionalism made such a positive impact. It's wonderful to know you found great deals on your auto and home insurance. If you ever need anything else, feel free to reach out!"
Profile photo of Kevin Nguyen

Kevin Nguyen

August 5, 2025

5  out of  5
rating by Kevin Nguyen
"I spoke with Jacob and Bonnie. They are very kind, easy to talk, and good service"
We responded:
"Kevin, thank you for your feedback! I'm happy to hear that Jacob and Bonnie provided you with such a positive experience. Our team is dedicated to offering excellent service, and your kind words mean a lot. If you need anything else, feel free to reach out!"
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Liane Minckler

August 5, 2025

5  out of  5
rating by Liane Minckler
"These ladies are always on top of it! Every time I need to update or change my policy, the turnaround time is fast and accurate. Stacie Albitz specifically has been extremely helpful and is always pleasant and friendly. She answers any questions you have and knows exactly how to help. Great group!"
We responded:
"Thank you, Liane! I'm happy to hear that our team, especially Stacie, has been able to assist you efficiently and with a friendly touch. We take pride in providing quick and accurate service for all your policy needs. If there's anything else we can do for you, just let us know!"
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Alexandra Lavorato

July 31, 2025

5  out of  5
rating by Alexandra Lavorato
"I love this office. They are always so helpful and kind. I have dealt with many things through them and they have always made it easy. They always talk me though everything and get back to me promptly. Recommend them to anyone!"
We responded:
"Thank you so much, Alexandra! We are so fortunate to have Courtney on our team, and glad she was able to help provide you a great experience! ❤️"
Profile photo of Ma Ra S

Ma Ra S

July 31, 2025

5  out of  5
rating by Ma Ra S
"Jacob Pugh is the GOAT for insurance support!!! Come over for a glizzy guzzle and s’mores this weekend! We will absolutely hook you up! On the house! Thank you for treating us right!"
We responded:
"Thank you for your enthusiastic review! I'm delighted to hear that Jacob provided exceptional support. Your invitation sounds like a fun time, and we truly appreciate your kindness. Let us know if there's anything else we can do for you!"
Profile photo of Kellie Roberts

Kellie Roberts

July 31, 2025

5  out of  5
rating by Kellie Roberts
"Everyone at State Farm has been amazing at this location. When we got in a car accident, they were so helpful and kind. They answer any questions that we had at a timely manner and checked in with us."
We responded:
"Thank you, Kellie! I'm happy to hear that our team was able to assist you during such a stressful time. We always aim to provide timely and caring support. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Emily Chadwick

July 30, 2025

5  out of  5
rating by Emily Chadwick
"Courtney is incredibly helpful and so easy to work with! She got my rates down HUNDREDS of dollars compared to the quotes I was getting from other insurance companies. Such a good switch!"
We responded:
"Emily, thank you for sharing your experience! I'm happy to hear that Courtney was able to assist you and make such a positive impact on your rates. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Wayne

July 19, 2025

5  out of  5
rating by Wayne
"I had an excellent interaction with Courtney. She addressed all of my questions with clear and informative answers. Courtney also recommended a change to my auto insurance coverage that reduced the premium. She took care of everything over the phone with a professional and pleasant mannerism. I'm very happy to have selected Amber Trott and her team as my insurance provider since relocating to the PNW from the East Coast."
We responded:
"Wayne, thank you for your kind feedback! Bonnie will be delighted to know she helped ease the stress of your big transition to retirement and your move to Tacoma. We understand how important it is to address your insurance needs and concerns, and we're grateful she could provide real-time updates and answer your questions. Your trust means a lot to us, and we're here to support you with any complex insurance needs and help you achieve overall cost savings. - Amber Trott - State Farm Insurance Agent"
Profile photo of beauty Konise

beauty Konise

July 9, 2025

5  out of  5
rating by beauty Konise
"I first spoke with Stacie who was really kind and patient in getting my information. She then advised me that someone would be reaching back out shortly to help with a quote. The agent Courtney who called back was an absolute pleasure. She went above and beyond to help me find the best coverage for both my home and auto insurance, and made the entire process smooth and stress free. Her deep knowledge, attention to detail, and genuine care really stood out. She also took the time to explain all my options clearly, answered every question I had and made sure I felt confident in my decisions. I never felt rushed or pressured, just supported by someone who truly had my best interest in mind. It’s rare to find this level of service these days, and I’m incredibly grateful. If you’re looking for someone who is knowledgeable, and committed to getting you the best protection possible and options to save money, I highly recommend Courtney. 😊"
We responded:
"Thank you for sharing your experience, Beauty! I'm so happy to hear that Courtney provided such exceptional service. It's wonderful to know that Courtney's dedication and expertise made a positive impact on your insurance journey. We strive to offer this level of care and support to all our customers. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Chad Barnett

Chad Barnett

July 9, 2025

5  out of  5
rating by Chad Barnett
"Love this office! Stacie, Courtney and Amber are wonderful people and so helpful."
We responded:
"Thank you, Chad! I'm happy to hear that you had such a positive experience with me, Stacie & Courtney. We appreciate your kind words and are always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
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Taleah Hudson

July 8, 2025

5  out of  5
rating by Taleah Hudson
"Jake was incredibly helpful and knowledgeable. He taught me a lot of things I never knew before about insurance. Definitely recommend this place!"
We responded:
"Thank you, Taleah! I'm happy to hear that Jake was able to provide you with valuable insights about insurance. We appreciate your recommendation and are here to help with any questions you might have in the future. Thanks for choosing us!"
Profile photo of Rama Ndiaye

Rama Ndiaye

June 9, 2025

5  out of  5
rating by Rama Ndiaye
"I absolutely love my agents at State Farm Insurance. Stacie has been beyond accommodating and when it was time to make some changes to my policy she took time to explain and guide me through the process. I highly recommend Amber Trott and their team. Thank you for your continued support and help."
We responded:
"Thank you, Rama! I'm so happy to hear that Stacie was able to assist you with your policy changes and provide the guidance you needed. Your recommendation means a lot to us, and we're grateful for your support. If you ever need anything else, feel free to reach out!"
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Jeanette Clough

June 5, 2025

5  out of  5
rating by Jeanette Clough
"This place has been wonderful to me and my boyfriend. I will keep continuing using my favorite place State Farm insurance. 🥰🥰"
We responded:
"Thank you, Jeanette! I'm so happy to hear that you and your boyfriend have had such a positive experience with us. Your continued trust means a lot. If there's anything more we can do for you, just let us know!"
Profile photo of Brenda Anderson

Brenda Anderson

June 4, 2025

5  out of  5
rating by Brenda Anderson
"Bonnie is great! Quick to respond and answer questions."
We responded:
"Thank you for your review, Brenda! I'm happy to hear that Bonnie was quick to respond and assist with your questions. Our team is dedicated to providing excellent service, and your feedback means a lot to us."